Privacy Policy

1. Introduction

LearnGreen Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website learn-green.com and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Company name and job title
• Website usage data and preferences
• Communication records and correspondence
• Marketing preferences and consent records

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our platform consultancy services
• Responding to inquiries and customer support requests
• Sending newsletters and marketing communications (with consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring website security

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: For newsletter subscriptions and marketing communications
• Contract Performance: To provide requested services and consultations
• Legitimate Interest: For website analytics, fraud prevention, and business improvement
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website and conducting business (e.g., email service providers, analytics tools)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection of Rights: To protect our rights, property, or safety, or that of others

All third-party service providers are required to maintain appropriate data protection standards.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Contact Inquiries: 3 years from last contact
• Newsletter Subscriptions: Until you unsubscribe or 5 years of inactivity
• Service Records: 7 years for business and tax purposes
• Website Analytics: 26 months maximum

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent for specific processing activities

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

You can manage cookie preferences through your browser settings or our cookie consent banner.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

We primarily process data within the UK and EEA. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK Government
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Regulatory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the UK's supervisory authority: